Privacy Policy

Resource Management Law Association of New Zealand Incorporated (RMLA, we, us, our) understands that keeping your personal information private is important. Personal information is information about an identifiable individual (a natural person) or by which a person’s identity can be reasonably determined. The information we collect and how we use it depends on our relationship with you and on why and how you are interacting with us. 

We only collect information we need either to provide you with services you request or for our own legitimate business purposes. And we will always comply with our obligations under the Privacy Act 2020.

We do not sell personal information to another party and we make sure that any personal information you give us is stored securely and used appropriately. Read on to find out how we collect, use, store and protect your information and when and why we may disclose that information.

Website

If you visit and browse our website, we will log some information about how you got to the site, where you go within the site and any features you use.

Our website uses cookies. These are small text files that are placed on your hard drive after visiting our website. Cookies collect data such as browsing information each time you access our site. We and our website host (Squarespace.com) use this information to understand how people use our website and to improve how the site works. You can find more about Squarespace here.

You can change your browser settings to notify you when you receive a cookie or to disable cookies. If you disable cookies, our website may not work properly for you.

We also use Google Analytics to provide statistics and basic analytical information to us on how people interact with our website. Information collected may include your IP address, search terms you use, pages you access and links you click on, your operating system and browser type. You may opt out of these by following the instructions below:

Click here for Google opt out instructions.

Contact request

If you ask us to contact you, we collect the information you provide to us on our online form, by email or via phone including your name and email address or phone number. We use this information to contact you and respond to any questions, comments or feedback you may have given us.

Mailing list

If you have asked to be on our mailing list, we may send you email newsletters or articles to about developments or services that we believe may be relevant to you. If you decide you no longer wish to receive these emails you can click unsubscribe at the bottom of any of the emails or let us know.

Social media

If you interact with us on social media – if you follow, comment or mention us on LinkedIn, YouTube, Facebook or Instagram we’ll have access to your interactions and profile information. We get this information from our interaction with you or from the social media platform. We still have access to this information even if you remove it later. We also use this information to communicate with you, for example, to respond to your comments.

What personal information do we collect?

Members

If you apply for membership, we collect your name, email, work area speciality and any affiliation with iwi you advise to us. We will also determine your closest RMLA Regional Branch.

We may take photographs at events we host and these may be posted on our website, social media sites and/or Flickr.

Suppliers

If you supply us with goods or services, we may collect personal information about your officers (such as directors), employees and subcontractors. This might include names, addresses (email, physical and postal) and contact numbers. We may also collect personal information that is related to specific work you are engaged to perform for us such as qualifications, experience and skills.

Whenever possible, we collect personal information directly from you or if you are an employee, from your employer. We may collect personal information from you if you provide an estimate to us, during a telephone call, a face to face meeting or when exchanging emails with you.

We may also collect your personal information from publicly available sources. We will always collect your personal information in a way that is legal and reasonable.

Use of personal information

We may use your personal information to:

  • verify your identity;

  • to communicate with you;

  • to process your payments;

  • to comply with our legal obligations;

  • to assist us to provide our services to you;

  • considering a candidate’s suitability for membership;

  • to conduct research to improve our services; and

  • for other purposes you consent to from time to time.

If you do not supply personal information when requested, depending on the information requested we may be unable to engage you to provide goods or services to us, to provide you with access to our sites or pay you in a timely manner for goods and services supplied to us. We will notify you if this occurs.

Who we disclose your information to

We only disclose your information in a way that’s consistent with the purpose we collected it for. We may disclose personal information to:

  • our employees, agents and related companies to perform our obligations to you or making sure you are complying with your obligations to us; or

  • any person or entity you have requested or authorised us to disclose your personal information to;

  • a third party, for example to another supplier operating as a Person Conducting a Business or Undertaking (as that term is defined in the Health and Safety at Work Act 2015) or to our building managers if you are a supplier performing services at our premises;

  • an external party, such as a government entity, a regulator or law enforcement agency, if required or authorised by law.

 Protecting your information

We use reputable, secure cloud-based providers for information storage. These providers may be located outside New Zealand. Our providers use industry best practice to keep your information safe from unauthorised access, modification, disclosure, misuse and loss through both physical security at datacentres and infrastructure security such as firewalls and encryption. In addition, we also use:

  • role-based restrictions for access to personal information that we store on our systems and in hard copy form;

  • multi-factor authentications and employing multiple backups, along with the usual firewalls, virus and password protection;

  • constantly monitoring our secure network;

  • engaging reputable, industry-leading cloud service providers; and

  • imposing confidentiality requirements on our employees.

You may access personal information held about you in the member’s area of our website. The member’s area requires you to input a password. You are responsible for ensuring you do not give your password to anyone in order to keep your information safe.

Access and correction

Whether you are a member, a supplier or have interacted with us in some other way, subject to some exceptions, you have the right to access and correct personal information we hold about you. You can check or update the information we hold about you by emailing info@rmlaw.org.nz. Where your personal information is held in such a way that we can readily retrieve or update the information, we will do so. Otherwise we will notify you the reasons why.

How long we keep your information

 We keep your personal information for as long as necessary under the law or for the purpose we gathered the information. Once the information is no longer required, we will destroy it.0

Complaints

If you have a privacy related query or if you believe RMLA has breached the Privacy Act, please contact our Privacy Officer at:

  • Privacy Officer, PO Box 20-126 Glen Eden, Auckland, 0641

  • Email: info@rmla.org.nz 

We may ask you to supply further details or to put your complaint in writing. We will try to resolve your complain within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz.

This policy is amended from time to time and was last updated in December 2023.